Shipping Policy

Shipping Policy

At Nidrella, we are committed to delivering your purchases efficiently and safely. Please review our shipping policy to understand how your order will be processed and shipped.

1. Processing Time
– All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
– You will receive a notification once your order has been shipped.
– Delays may occur due to high order volume or unforeseen circumstances. If there is a significant delay, we will contact you via email.

2. Shipping Rates & Delivery Time
– Shipping charges and delivery estimates for your order will be calculated and displayed at checkout.
– We offer standard and expedited shipping options. Delivery times may vary based on your location and chosen shipping method.
– Standard Shipping: 5-7 business days.
– Expedited Shipping: 2-3 business days.

3. International Shipping
– We currently ship to select international locations. Shipping times and rates vary by destination and will be calculated at checkout.
– Nidrella is not responsible for any customs or duties that may apply to international shipments. These are the responsibility of the customer.

4. Shipping Confirmation & Tracking
– Once your order is shipped, you will receive a shipping confirmation email with a tracking number to monitor your package’s progress.

5. Shipping Address
– Please ensure that all shipping information is correct. We are not responsible for shipments that are delayed or returned due to incorrect address information provided by the customer.

6. Lost or Damaged Packages
– If your order is lost or damaged during shipping, please contact us at nidrella@gmail.com. We will work with the carrier to resolve the issue.

7. Contact Us
If you have any further questions about our shipping policy or need assistance with your order, feel free to reach out to us at nidrella@gmail.com.